Placerville, California
Not resolved

I purchased an extended warranty for my Electrolux kitchen appliances. Best thing I ever did- Electrolux appliances *** Worst choice having Warrantech provide the repair service.

On multiple occasions I have called for service, set up a service call, then have no one show... only to find out they never were contacted. Twice, the service company selected doesn't even cover the area where I live. Now I call to confirm, and it sometimes takes 48+ hours before they receive the paperwork...

or never do.

Warrantech never admits to any wrong-doing. In fact, they are very nice on the phone with lots of apologies, but nothing ever changes.

Clearly, Warrantech wants your money and doesn't want to provide service.

Product or Service Mentioned: Warrantech Dishwasher Warranty.

Reason of review: Poor customer service.

Warrantech Cons: Customer service is incompetent.

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