Not resolved

I have a Samsung Refrigerator under warranty with this company. Took almost a month to "fix" it.

Then a week later it constantly freezes up and stops cooling. They showed me how to unfreeze it and told me, too bad it is something I have to deal with if I have a Samsung Refrigerator?! My Refrigerator is supposed to cool 24 hours a day without freezing up and you tell me it's because I have a Samsung and to deal with it?!

Worst customer service agents out there and you are lucky if they ever pick up the phone. Don't waste your $.

Product or Service Mentioned: Warrantech Refrigerator Warranty.

Reason of review: Poor customer service.

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