We have been without a refrigerator for 7 weeks. Same story as both of you.
They sent out repair person after 3 weeks, deemed unfixable. Instead of honoring the 5 year warranty they punted it over to LG who will issue a partial refund not including the 380 paid for the Warranty. Why should we have to settle for a partial refund when the refrigerator should be replaced in full. Spent hours arguing and weeks living without a refrigerator and now will be waiting for weeks for LG to send refund.
Unacceptable. Warrentech is a racket and should be shut down.
Product or Service Mentioned: Warrantech Refrigerator Warranty.
Reason of review: Not as described/ advertised.
Warrantech Cons: Everyting its a scam.