Product: Warrantech Washing Machine Warranty Clear all filters (12 of 12 reviews match)
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Warrantech - Terrible, they continually put you off, saying it's a a cert

Ive been waiting on answers for over a month. My washer broke and they keep giving me the run around saying my claim has been sent to "buy out". When i asked how long that would take the rep said 3 to 5 business days to decude to give me a check or a store credit. HH Gregg isnt in business anymore. They know whats going on with the washer, they just dont want to honor the warranty.
1.0
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Customer service
Exchange, Refund and Cancellation Policy
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Turnaround Time
Value for money
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Warrantech Washing Machine Warranty
#1201532
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Warrantech - No help

Worst customer service I have experienced in my life. I could rant for hours!! They put a limit of liability at the bottom of the warranty that cancelled out them replacing the product. So why say you will replace it in the first place. Garbage!
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Warrantech Washing Machine Warranty
#1189024
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I purchased a washing machine from HH Gregg (mistake number 1) and also got the extended warranty offered through Warrantech. Within 2 years my washer broke down and it took the vendor hired through Warrantech over 3 months to fix the machine. Within another 2 months...
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Warrantech Washing Machine Warranty
#1143287
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I have been in a frustration loop of trying to get my washing machine repaired. They have alluded to me that I as the consumer may have damaged the machine by putting shoes in it to wash and then therefore damage the machine!! Note: I have never placed any shoes in the...
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Warrantech Washing Machine Warranty
#1120700
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Purchased a Cabrio washing machine through H H Gregg on 09/08/2012 along with the extended warranty (expires on 09/09/2017). I also registered my washing machine on-line as soon as it was received. Washing machine broke on 7/29/17 so called hoping the warranty would...
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4.3
Product
Warrantech Washing Machine Warranty
I liked
  • Stood behind the warranty
#1098502
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Warrantech is horrible and should be forced to close.
Warrantech is horrible and should be forced to close.
Thank God I also had a warranty contract with Home shield and they came out and repaired it with no questions asked because it was covered under warranty. Now my washer is not working and they refuse to come out and repair. Because of their poor performance I will never buy anything else from HH Gregg or any other store that offer Warrantech...
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1.0
Product
Warrantech Washing Machine Warranty
I didn't like
  • Supervisors not available
  • I cannot help you it out of my control
  • Too bad
#1098239
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Well, it is getting to the point that the washer is flooding my laundry room ALL THE TIME, so I called Warrantech again (after three repairs for the same issue, they are supposed to replace the machine)...Well, I called Aug. 30, was supposed to hear back in a few days..
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1.3
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Warrantech Washing Machine Warranty
#1098237
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We bought an extended warranty as we checked out.... Just to be safe. The washer, after 4 years of use is broken....But no big deal right???? We purchased a warranty Wrong . The company we have to go through for the repair is Warrantech. They are a nightmare to work...
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Anonymous
Anonymous

So blame Menards for a third party warranty?

Anonymous
Anonymous

Because the companies that sell the warranties make big money selling them. With their huge profits they can afford to make big donations to politicians and pay lobbyists to k...

1.0
Product
Warrantech Washing Machine Warranty
#1097064
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Ordered parts thru warrantech, 5 weeks now parts are back ordered, I contact GE that made washer about part availability and parts are shelf items in stock and available. So what is the problem am I expecting too much from what is beginning to look like some kind of...
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Warrantech Washing Machine Warranty
#1064245
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I purchased an Extended 5-year warranty from Warrantech for my Whirlpool washer. 2 years latter, it wouldn't work properly, so I called Warrantech. They send over a local Service Tech to take a look. He concluded that the "spin motor board" would have to be replaced....
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Anonymous
Lisa

How did you get in touch with them....I've been on hold several times for hours with no answer.Please help.

Anonymous
Riggs

This is a no brainer; these people sell insurance policies.If you're not satisfied with their performance and agreement they made with YOU as the purchaser, you simply complai...

1.0
Product
Warrantech Washing Machine Warranty
I liked
  • Answered the phone
I didn't like
  • Does not propose any solutions
  • Gives lots of excusses
#1018815
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