Product: Warrantech Washing Machine Warranty Clear all filters (0 of 15 reviews match)
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We have contacted Warrantech many times for our 1.5-year old Maytag washer appliance, each time they fail to process the service call to the local 3rd party people, Also each call had hold times from 0.5-1.5 hours in varying length! But never less than 30 minutes...
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1.3
Product
Warrantech Washing Machine Warranty
I didn't like
  • Excessively lengthy time to repair appliance under warranty
  • Extended warranty is a rip off
  • Still waiting on supervisor
#1229901
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Brandsmart wanted me to go into the store to pick it up! I also had to refuse to pay delivery fees, hoses, installation and now they want me to pay the taxes! I called Warrantech again and they said they refuse to pay the taxes and that no where in the contract does...
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1.0
Product
Warrantech Washing Machine Warranty
#1228604
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Warrantech - Washer repair

Last week. Service technician came out to house to fix a problem with depression he fixed it then a couple weeks later service technician came out and said it was a problem with the control. They said that could not be fixed. They charged us for coming out to the house. I thought a purchesed warrenty suppose to cover coming to the house.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Warrantech Washing Machine Warranty
#1227340
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Warrantech - Terrible, they continually put you off, saying it's a a cert

Ive been waiting on answers for over a month. My washer broke and they keep giving me the run around saying my claim has been sent to "buy out". When i asked how long that would take the rep said 3 to 5 business days to decude to give me a check or a store credit. HH Gregg isnt in business anymore. They know whats going on with the washer, they just dont want to honor the warranty.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Value for money
Website
Product
Warrantech Washing Machine Warranty
#1201532
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Warrantech - No help

Worst customer service I have experienced in my life. I could rant for hours!! They put a limit of liability at the bottom of the warranty that cancelled out them replacing the product. So why say you will replace it in the first place. Garbage!
Product
Warrantech Washing Machine Warranty
#1189024
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I purchased a washing machine from HH Gregg (mistake number 1) and also got the extended warranty offered through Warrantech. Within 2 years my washer broke down and it took the vendor hired through Warrantech over 3 months to fix the machine. Within another 2 months...
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Product
Warrantech Washing Machine Warranty
#1143287
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I have been in a frustration loop of trying to get my washing machine repaired. They have alluded to me that I as the consumer may have damaged the machine by putting shoes in it to wash and then therefore damage the machine!! Note: I have never placed any shoes in the...
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Product
Warrantech Washing Machine Warranty
#1120700
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Purchased a Cabrio washing machine through H H Gregg on 09/08/2012 along with the extended warranty (expires on 09/09/2017). I also registered my washing machine on-line as soon as it was received. Washing machine broke on 7/29/17 so called hoping the warranty would...
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4.3
Product
Warrantech Washing Machine Warranty
I liked
  • Stood behind the warranty
#1098502
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Warrantech is horrible and should be forced to close.
Warrantech is horrible and should be forced to close.
Thank God I also had a warranty contract with Home shield and they came out and repaired it with no questions asked because it was covered under warranty. Now my washer is not working and they refuse to come out and repair. Because of their poor performance I will never buy anything else from HH Gregg or any other store that offer Warrantech...
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1.0
Product
Warrantech Washing Machine Warranty
I didn't like
  • I cannot help you it out of my control
  • Too bad
  • Supervisors not available
#1098239
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Well, it is getting to the point that the washer is flooding my laundry room ALL THE TIME, so I called Warrantech again (after three repairs for the same issue, they are supposed to replace the machine)...Well, I called Aug. 30, was supposed to hear back in a few days..
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1.3
Product
Warrantech Washing Machine Warranty
#1098237
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