Product: Warrantech Refrigerator Warranty Clear all filters (36 of 36 reviews match)
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Warrantech - They drag claims on until you give up. I am not giving up.. I both a 5 year warranty for my Sumsung refrigerator. My fridge stop cooling when it was still under warranty. They sad its a seal system and couldn't find anyone in the area to fix it. I phoned...
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1.0
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Warrantech Refrigerator Warranty
I didn't like
  • Empty promises
  • Customer service
  • Poor communication
#1119260
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Pacific Sales passed me off to Warrantech (where Pacific Sales purchased the warranty service). I've phoned Warrantech six times and have never talked to a person. I attempted to submit the warranty claim online but the Warrantech website is useless. Now I have to...
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1.0
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Warrantech Refrigerator Warranty
#1112593
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Warrantech - Hard to reach someone and bad service

My refrigerator stopped working called the company they send a tech 3 times can't fix it and it's under review.Mean while my refrigerator is licking water and not cooling properly and my food spoils. I'm done I need it resolved.
1.4
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
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Turnaround Time
Value for money
Website
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Warrantech Refrigerator Warranty
#1071047
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Hhgregg - Protection Plan Rip Off!

I purchased a 5 year warranty on an expensive Samsung refrigerator for $429.99. Their phone numbers and web site are bogus! Their automated phone system puts you on hold forever, until you just give up because you know there's no person there. The website is a joke! I'm glad these crooks are out of business! I threw away nearly $500 on NOTHING! My refrigerator still needs to be repaired!
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Warrantech Refrigerator Warranty
#1067571
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I have a Samsung Refrigerator under warranty with this company. Took almost a month to "fix" it. Then a week later it constantly freezes up and stops cooling. They showed me how to unfreeze it and told me, too bad it is something I have to deal with if I have a Samsung...
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1.0
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Warrantech Refrigerator Warranty
#1065951
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Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
I bought a refrigerator that began having issues with freezing our food prior to our manufacturer warranty being up. Unfortunately the issues carried over and have continued now for over a year dealing with Warrantech. What a joke they are. The first few claims...
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Anonymous
Ragin Cajun

First of all Warrantech is a extened warranty company - if you are having issues in the first 12 months after buying a time reach out to the Manufacturer to get the item fixe...

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Warrantech Refrigerator Warranty
#1046091
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Purchased a new $2000 Whirlpool Gold refrigerator from hhgregg. Purchased the 5 year extended warranty to go along with that. A very long story made short. Twice my family and i woke up to warm food in the freezer, and refrigerator. Both times the compressor went out....
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GrinderCB
GrinderCB

Yours sounds a lot like my complaint about WT. I just posted a complaint about them re: the Premium Service Plan on my TV that I bought from HHGregg. The T&C's say they'll r...

WP2008
WP2008

We are truly sorry for your concerns. As you have an extended warranty, you are asking the plan administrator in lieu of manufacturer to make determinations regarding repair ...

1.0
Product
Warrantech Refrigerator Warranty
#1042825
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Have had 6 service calls for our $3000 Samsung refrigerator. 4 months later they deem it cannot be repaired. Claims they emailed us an offer. Take $1100 in cash or get a refurbished replacement if the same model! Asked them to send me the email to the right email...
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Anonymous
Anonymous

I'm in the same boat! $2000 frig. They want to send me $700 Because that's what i have left from my warranty after the deductions of my repairs!!!! Meanwhile, still no frig. 1...

1.1
Product
Warrantech Refrigerator Warranty
#1038265
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Refrig..was bought 2 years ago a side by side with ice-maker and water dispenser bought at BEST BUY in Plymouth Meeting, PA. In Dec. 2015 before Christmas the fan broke went through the holidays without a refrig. finally fixed the second week in Jan. 2017. Feb. 25th...
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Product
Warrantech Refrigerator Warranty
I didn't like
  • Unconcerned staff poor quality and terriable warranty
  • Indifference to customer requests
#1018698
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I purchased several appliances two years ago with an ESP from Warrantech. In July of 2016, my refrigerator started having difficulty cooling (hovers between 42-46 degrees). I called Warrantech customer service and they connected me with a local appliance repair company.
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3.0
Product
Warrantech Refrigerator Warranty
I didn't like
  • No callbacks
  • Poor communication
  • Unwillingness to honor warranty
#997941
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