Product: Warrantech Refrigerator Warranty Clear all filters (27 of 27 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Bought an extended warranty for a refrigerator. When the refrigerator broke about a month ago (10/17) I contacted Warrantech. They sent a technician who said it was the compressor, and he was going order it. 3-4 days later, they sent another tech who to diagnose the...
Read more
Product
Warrantech Refrigerator Warranty
#1129299
Reply to reviews
Warrantech - They drag claims on until you give up. I am not giving up.. I both a 5 year warranty for my Sumsung refrigerator. My fridge stop cooling when it was still under warranty. They sad its a seal system and couldn't find anyone in the area to fix it. I phoned...
Read more
1.0
Product
Warrantech Refrigerator Warranty
I didn't like
  • Deceptive practices
  • Terrible customer service
  • Poor communication
#1119260
Reply to reviews
Pacific Sales passed me off to Warrantech (where Pacific Sales purchased the warranty service). I've phoned Warrantech six times and have never talked to a person. I attempted to submit the warranty claim online but the Warrantech website is useless. Now I have to...
Read more
1.0
Product
Warrantech Refrigerator Warranty
#1112593
Reply to reviews

Warrantech - Hard to reach someone and bad service

#1071047
1.4
Details
My refrigerator stopped working called the company they send a tech 3 times can't fix it and it's under review.Mean while my refrigerator is licking water and not cooling properly and my food spoils. I'm done I need it resolved.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Hhgregg - Protection Plan Rip Off!

#1067571
I purchased a 5 year warranty on an expensive Samsung refrigerator for $429.99. Their phone numbers and web site are bogus! Their automated phone system puts you on hold forever, until you just give up because you know there's no person there. The website is a joke! I'm glad these crooks are out of business! I threw away nearly $500 on NOTHING! My refrigerator still needs to be repaired!
Comment
Show

Warrantech Refrigerator Warranty Review

#864178
2.1
Details
On my 7th visit from repair person on my Whirlpool refrigerator ! Very frustrated! They are required to continue repairs whether they work or not! Good thing We have a few more years on the warranty since our house is being sold!
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Warrantech Refrigerator Warranty Review

#857761
1.0
Details
Promises complete warranty then won't cover repairs They say they are not in contract but never gave a copy of the contract. Very deceptive. Cannot be trusted.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I have a Samsung Refrigerator under warranty with this company. Took almost a month to "fix" it. Then a week later it constantly freezes up and stops cooling. They showed me how to unfreeze it and told me, too bad it is something I have to deal with if I have a Samsung...
Read more
1.0
Product
Warrantech Refrigerator Warranty
#1065951
Reply to reviews
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
I bought a refrigerator that began having issues with freezing our food prior to our manufacturer warranty being up. Unfortunately the issues carried over and have continued now for over a year dealing with Warrantech. What a joke they are. The first few claims...
Read more
Product
Warrantech Refrigerator Warranty
#1046091
Reply to reviews
Purchased a new $2000 Whirlpool Gold refrigerator from hhgregg. Purchased the 5 year extended warranty to go along with that. A very long story made short. Twice my family and i woke up to warm food in the freezer, and refrigerator. Both times the compressor went out....
Read more
GrinderCB
GrinderCB

Yours sounds a lot like my complaint about WT. I just posted a complaint about them re: the Premium Service Plan on my TV that I bought from HHGregg. The T&C's say they'll r...

WP2008
WP2008

We are truly sorry for your concerns. As you have an extended warranty, you are asking the plan administrator in lieu of manufacturer to make determinations regarding repair ...

1.0
Product
Warrantech Refrigerator Warranty
#1042825
Reply to reviews
Have had 6 service calls for our $3000 Samsung refrigerator. 4 months later they deem it cannot be repaired. Claims they emailed us an offer. Take $1100 in cash or get a refurbished replacement if the same model! Asked them to send me the email to the right email...
Read more
Anonymous
Anonymous

I'm in the same boat! $2000 frig. They want to send me $700 Because that's what i have left from my warranty after the deductions of my repairs!!!! Meanwhile, still no frig. 1...

1.1
Product
Warrantech Refrigerator Warranty
#1038265
Reply to reviews
Refrig..was bought 2 years ago a side by side with ice-maker and water dispenser bought at BEST BUY in Plymouth Meeting, PA. In Dec. 2015 before Christmas the fan broke went through the holidays without a refrig. finally fixed the second week in Jan. 2017. Feb. 25th...
Read more
Product
Warrantech Refrigerator Warranty
I didn't like
  • Indifference to customer requests
  • Unconcerned staff poor quality and terriable warranty
#1018698
Reply to reviews
I purchased several appliances two years ago with an ESP from Warrantech. In July of 2016, my refrigerator started having difficulty cooling (hovers between 42-46 degrees). I called Warrantech customer service and they connected me with a local appliance repair company.
Read more
3.0
Product
Warrantech Refrigerator Warranty
I didn't like
  • No callbacks
  • Unwillingness to honor warranty
  • Poor communication
#997941
Reply to reviews
Purchased extended warranty for Refrigerator from Best Buy. OMG this is one of the biggest scams ever. Sub contract with companies that never show up and when they do the problem does not get fixed. It gets better... try calling customer service and asking for a...
Read more
Anonymous
Anonymous

I agree - pacific sales at new buy... never again..steeted customers to incompetent extended warranty company.. 20 days later and still can't buy groceries because I have not ...

1.0
Product
Warrantech Refrigerator Warranty
#973330
Reply to reviews