Manufacturer: Warrantech Category: Warranty Clear all filters (24 of 24 reviews match)
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I have a Samsung Refrigerator under warranty with this company. Took almost a month to "fix" it. Then a week later it constantly freezes up and stops cooling. They showed me how to unfreeze it and told me, too bad it is something I have to deal with if I have a Samsung...
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1.0
Product
Warrantech Refrigerator Warranty
#1065951
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Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
Warrantech - Crooks! Send crooked workers who lie and can't fix anything.
I bought a refrigerator that began having issues with freezing our food prior to our manufacturer warranty being up. Unfortunately the issues carried over and have continued now for over a year dealing with Warrantech. What a joke they are. The first few claims...
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Warrantech Refrigerator Warranty
#1046091
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Purchased a new $2000 Whirlpool Gold refrigerator from hhgregg. Purchased the 5 year extended warranty to go along with that. A very long story made short. Twice my family and i woke up to warm food in the freezer, and refrigerator. Both times the compressor went out....
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GrinderCB
GrinderCB

Yours sounds a lot like my complaint about WT. I just posted a complaint about them re: the Premium Service Plan on my TV that I bought from HHGregg. The T&C's say they'll r...

WP2008
WP2008

We are truly sorry for your concerns. As you have an extended warranty, you are asking the plan administrator in lieu of manufacturer to make determinations regarding repair ...

1.0
Product
Warrantech Refrigerator Warranty
#1042825
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Warrantech - Hard to reach someone and bad service

#1071047
1.4
My refrigerator stopped working called the company they send a tech 3 times can't fix it and it's under review.Mean while my refrigerator is licking water and not cooling properly and my food spoils. I'm done I need it resolved.
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Hhgregg - Protection Plan Rip Off!

#1067571
I purchased a 5 year warranty on an expensive Samsung refrigerator for $429.99. Their phone numbers and web site are bogus! Their automated phone system puts you on hold forever, until you just give up because you know there's no person there. The website is a joke! I'm glad these crooks are out of business! I threw away nearly $500 on NOTHING! My refrigerator still needs to be repaired!
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Warrantech Refrigerator Warranty Review

#864178
2.0
On my 7th visit from repair person on my Whirlpool refrigerator ! Very frustrated! They are required to continue repairs whether they work or not! Good thing We have a few more years on the warranty since our house is being sold!
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Warrantech Refrigerator Warranty Review

#857761
1.0
Promises complete warranty then won't cover repairs They say they are not in contract but never gave a copy of the contract. Very deceptive. Cannot be trusted.
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Have had 6 service calls for our $3000 Samsung refrigerator. 4 months later they deem it cannot be repaired. Claims they emailed us an offer. Take $1100 in cash or get a refurbished replacement if the same model! Asked them to send me the email to the right email...
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Anonymous
Anonymous

I'm in the same boat! $2000 frig. They want to send me $700 Because that's what i have left from my warranty after the deductions of my repairs!!!! Meanwhile, still no frig. 1...

1.1
Product
Warrantech Refrigerator Warranty
#1038265
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Refrig..was bought 2 years ago a side by side with ice-maker and water dispenser bought at BEST BUY in Plymouth Meeting, PA. In Dec. 2015 before Christmas the fan broke went through the holidays without a refrig. finally fixed the second week in Jan. 2017. Feb. 25th...
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Product
Warrantech Refrigerator Warranty
I didn't like
  • Unconcerned staff poor quality and terriable warranty
  • Indifference to customer requests
#1018698
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I purchased several appliances two years ago with an ESP from Warrantech. In July of 2016, my refrigerator started having difficulty cooling (hovers between 42-46 degrees). I called Warrantech customer service and they connected me with a local appliance repair company.
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3.0
Product
Warrantech Refrigerator Warranty
I didn't like
  • No callbacks
  • Poor communication
  • Unwillingness to honor warranty
#997941
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Purchased extended warranty for Refrigerator from Best Buy. OMG this is one of the biggest scams ever. Sub contract with companies that never show up and when they do the problem does not get fixed. It gets better... try calling customer service and asking for a...
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Anonymous
Anonymous

I agree - pacific sales at new buy... never again..steeted customers to incompetent extended warranty company.. 20 days later and still can't buy groceries because I have not ...

1.0
Product
Warrantech Refrigerator Warranty
#973330
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I filed a claim with Warrantech for refrigerator repair my unit has not been cooking properly. First tech came and went said it is a sealed system defect and they don't work on them. Ok fine called warrantech to see when the person who could work on them would be...
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Warrantech Refrigerator Warranty
#944730
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, We purchased a refrigerator and extended service plan from HH Gregg in Waldorf, MD. The refrigerator stopped cooling late August. After a phone call on September 9, 2016 to HH Gregg we were told the warranty had been sold to Warrantech who then hired A & E Factory...
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2.4
Product
Warrantech Refrigerator Warranty
I didn't like
  • Service
#944321
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It has now been almost 8 weeks since our refrigerator stopped working and Warrantech still hasn't managed to get it fixed. Initially they sent a technician from a repair company not authorized to work on LG refrigerators. After waiting for parts to be received, and...
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1.0
Product
Warrantech Refrigerator Warranty
I didn't like
  • Unable to resolve repair issue
#919503
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