Warrantech Refrigerator Warranty Reviews

1.4
(11 reviews)
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I filed a claim with Warrantech for refrigerator repair my unit has not been cooking properly. First tech came and went said it is a sealed system defect and they don't work on them. Ok fine called warrantech to see when the person who could work on them would be here. Have to wait on the company to send in their notes. Ok theis was a Friday...... I called on Monday morning and they said they still haven't received anything sometimes it can...
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, We purchased a refrigerator and extended service plan from HH Gregg in Waldorf, MD. The refrigerator stopped cooling late August. After a phone call on September 9, 2016 to HH Gregg we were told the warranty had been sold to Warrantech who then hired A & E Factory Service to make the repair. After daily phone calls to HH Gregg and A & E Factory Service, A & E Factory Service arrived and diagnosed the refrigerator on September 27, 2016, stated...
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It has now been almost 8 weeks since our refrigerator stopped working and Warrantech still hasn't managed to get it fixed. Initially they sent a technician from a repair company not authorized to work on LG refrigerators. After waiting for parts to be received, and then finding that the fridge still didn't work, Warrantech said they would find another company that is authorized to work on LG; so we waited for that company to send a tech, who...
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1.0
I didn't like
  • Unable to resolve repair issue
#919503
We have a Whirlpool Gold Refrigerator. We purchased the 5 year extended warranty. THANK GOODNESS--SO WE THOUGHT! We have had it "repaired" 10, yes 10 times, and we are still losing food, no ice maker, etc. The repairman came out AGAIN about 3 weeks ago and they deemed it non-repairable and forwarded their paperwork to Warrentec. I called Warrantec, MANY TIME (terminal hold) and finally got through to a lady who said that the review department...
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1.0
I didn't like
  • Run around
  • Run arounds
  • Supervisor never available
#907794
Purchased a refrigerator on 05/08/13 & extended warranty. Having issues with noise, ice buildup in ice maker, and dripping ice maker. Contacted the Warranty Center on 08/15 and REA services was scheduled to come out the 17th but I was to receive confirmation call the evening prior. After not receiving confirm call I tried to call REA the next day and for hours just got a recording but no return phone call. Called back into warranty center and...
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1.9
#903591
We have been without a refrigerator for 7 weeks. Same story as both of you. They sent out repair person after 3 weeks, deemed unfixable. Instead of honoring the 5 year warranty they punted it over to LG who will issue a partial refund not including the 380 paid for the Warranty. Why should we have to settle for a partial refund when the refrigerator should be replaced in full. Spent hours arguing and weeks living without a refrigerator and now...
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1.0
I didn't like
  • Everyting its a scam
#899490
We discovered on July 4th our Samsung refrigerator was not working. I called the Warrantech on July 5th they referred me me to a service company (affordable Appliance) I called and they made a apt for me for July 14th. The morning of July 14th they called to cancel the apt because a technician was sick. They rescheduled me for July 23. The did not show up on July 23rd. Called Warrentech again on July 25 and they referred me to another service...
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Our LG refrigerator stopped working on 7/23/2016; called Warrantech that afternoon and was given the name of an appliance repair company in our area. On 7/26 a technician came to our house to diagnose the problem; he ordered a main control board, and returned on 8/6 to install it. When he left, he said if the refrigerator still didn't work, to call Warrantech because they (Antech Appliance, the repair company) are not an authorized LG repair...
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The first time my refrigerator broke down it took about 2 weeks to respond back to me and almost 3weeks to get my refrigerator repaired. This time same problem on the refrigerator 14 months later could not get a hold of anyone. Got bounced to several phone numbers with no help. Went to HHGregg where I bought the refrigerator and someone was going to call me within 24 to 48 hours. It is now 72 hours. I gave up and took my business elsewhere. The...
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1.0
I didn't like
  • Run around
#886669
I initially purchased a refrigerator from HHgregg in 2012. We purchased an expensive one so we wouldn't have to think about getting a new one for a number of years. Right away, we started having problems with it. We had numerous attempts at repairing it but in 2014 we received a new refrigerator. This April that new refrigerator broke down. We went through even more red tape just to get someone out to look at it. First repair person said...
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1.5
I didn't like
  • Customer service
  • Difficulty in getting repairs done
  • Documents sent seem to disappear and then reappear
#848787

Warrantech Refrigerator Warranty Review

#857761
1.0
Promises complete warranty then won't cover repairs They say they are not in contract but never gave a copy of the contract. Very deceptive. Cannot be trusted.
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