I purchased an Extended 5-year warranty from Warrantech for my Whirlpool washer. 2 years latter, it wouldn't work properly, so I called Warrantech.
They send over a local Service Tech to take a look. He concluded that the "spin motor board" would have to be replaced. He also mentioned that the repairs would probably cost too much, so he would recommend Warrantech replace it. It has been over 3-weeks now.
I have called Warrantech numerous times. Each time they say either they need more time to "review", or they need more information from the Tech. After 2-weeks of "reviewing" they said the Tech had now diagnosed that the Washer was clogged! The washer is NOT clogged.
The water drains w/o any problems.
After a "discussion" with their telephone operator, they decided to review my claim some more. I'm on my 3rd 3-5 day Review now.
Product or Service Mentioned: Warrantech Washing Machine Warranty.
Reason of review: Warranty issue.
Monetary Loss: $679.
Preferred solution: replacement of my Washer.
Warrantech Pros: Answered the phone.
Warrantech Cons: Does not propose any solutions, Gives lots of excusses.