Product: Warrantech Customer Care Clear all filters (12 of 12 reviews match)
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Spent hours with this company in repeated calls.I get a different story with every call I make. The next attendant cannot address the failure of the previous; Round and round. Extended hold times. Their goal is the wear you out. The journal of the attempts to resolve...
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Anonymous
Tyrone Kennedy

This company is a Real Rip off. They do all they can to not replace an appliance after clearly it is defective. I have contacted the BBB and I am now working to do a news stor...

1.4
Product
Warrantech Customer Care
#1102278
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My experience is very similar to most of the reviews on this site.When the control board on my Whirlpool DW died, I called Warrentech. When you call them you sit on hold for 30 minutes and then hang up in frustration. They tell you to leave a message, but no one calls...
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1.0
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Warrantech Customer Care
#1095875
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I then called Warrantech who refused to cover repair because according to the repair guy, my washing machine is in my outdoor utility patio, exposed to the elements, so my warranty is NULL AND VOID. My washer and dryer ARE NOT exposed to the elements! PLEASE PLEASE...
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Warrantech Customer Care
I didn't like
  • Deceptive practices
#1091398
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Bought an 800 dollar Samsung DW from HHGregg and a 5 year service warranty; they folded this year and of course the dishwasher requires repair so now we are forced to deal with the hold music that is Warrantech. I have called a multitude of times, first starting...
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1.0
Product
Warrantech Customer Care
#1076820
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Never showed up, no call. Cannot reach them!!! BAD COMPANY
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Anonymous
Jeri Buxton

AND RUDE......Told the rude woman who answered the phone to go to the website and read the awful reviews, she did not like that at all. She asked why I told her, when I said i...

1.0
Product
Warrantech Customer Care
#1029152
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Warrantech, always has higher than normal call volumes so you wait, get transferred, get the run around, supervisors are all in a "team meeting" they are NOT willing to call you back! Terrible company! They are unwilling to schedule service even when I offer to pay...
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1.0
Wyomissing, Pennsylvania
Product
Warrantech Customer Care
#863595
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Warratech is a load of ***, I have had over a dozen customer service people hang up on me after I complained that my camera has been there for 6 months and every few weeks when I call to check on my claim status, nothing has changed. Don't use warrantech unless you...
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Anonymous
Richard ***lin

Do what I did: File a small claims court action against Warrantech, Westco Insurance Co., Inc, and the store which sold you the warranty. They are all jointly and severall...

Anonymous
s alfredo perez

I also bought an extended warranty for a laptop and I sent the laptop to the service center. The laptop was already fixed the service center fixed it and kept it. They offered...

Product
Warrantech Customer Care
#229756
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This is the second time in 2 months I needed a repair and had to call them only to be on hold over 30 minutes and tell me after I had already been waiting that noone is coming. I have never hated a company so much. I have been waiting 2 weeks and now you tell me noone...
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Anonymous
Eric Bradshaw Business ***sult

It will be a great show. Maybe they should call it \'No Clothes Attached.\'After a more or less innocuous, public audience trailer advertising what seemed like a run of the mi...

Product
Warrantech Customer Care
#214873
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Warrantech - The company is a scam

#1060955
Horrible customer service it's a scam don't fall for it! Can't get repair people out and nothing is really covered. Wait on hold for up to an hour!
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Warrantech - Sh%&$$& customer service

#1057070
I have been trying for over a week to get someone on the phone. Cant get thru to amyone. Have left my number over a dozen times with mo response. I am starting yo brliebe this company is a fraud. Stay far away from warrantech. This company sucks.
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Warrantech Customer Care Review

#905741
1.9
Details
Given run around Still waiting for repair 3 weeks after problem was reported
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Warrantech Customer Care Review

#849086
1.0
Details
I have been trying to get an answer out of warren tech for over 10 days now - asked to talk to a manager and was told they could only be contacted by email by one of the phone people - REALLY?
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website