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1.4

Extremely long waits on hold ! Extremely long waits on hold !did you get that....Extremely long waits on hold !

Anyone interested in utilizing this company should call first. That long hold will let you know what you will be in for if you use this company. I have been trying to get our 65inch TV repaired for over a month. I have a claim number which took forever to get! I have been scheduled for 2 service calls...no one showed up or called to say they couldn't show up. They were scheduled here between 8am and 5pm. No show! I tried to call to find out what went wrong. There was no answer as usual.

I have been trying to reach them via the phone since the no show. I have been on hold for at least 45 minutes. I do not know what else to do but to hold. If you are considering using this warranty company for anything, stop a minute and call them first. You will see what kind of service you have to look forward to.

DO NOT USE THIS COMPANY...! ! !

I repeat....DO NO USE THIS COMPANY !

Anyone interested in utilizing this company should call first. That long hold will let you know what you will be in for if you use this company. I have been trying to get our 65inch TV repaired for over a month. I have a claim number which took forever to get! I have been scheduled for 2 service calls...no one showed up or called to say they couldn't show up. They were scheduled here between 8am and 5pm. No show! I tried to call to find out what went wrong. There was no answer as usual.

I have been trying to reach them via the phone since the no show. I have been on hold for at least 45 minutes. I do not know what else to do but to hold. If you are considering using this warranty company for anything, stop a minute and call them first. You will see what kind of service you have to look forward to.

Reason of review: Poor customer service.

Monetary Loss: $3689.

Preferred solution: Full refund.

Warrantech Cons: Too long on hold and service techs that do not show.

Location: 2200 Highway 121 # 100, Bedford, TX 76021, USA

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