Warrantech - Try to call them before signing on....
Extremely long waits on hold ! Extremely long waits on hold !did you get that....Extremely long waits on hold !
Anyone interested in utilizing this company should call first. That long hold will let you know what you will be in for if you use this company. I have been trying to get our 65inch TV repaired for over a month. I have a claim number which took forever to get! I have been scheduled for 2 service calls...no one showed up or called to say they couldn't show up. They were scheduled here between 8am and 5pm. No show! I tried to call to find out what went wrong. There was no answer as usual.
I have been trying to reach them via the phone since the no show. I have been on hold for at least 45 minutes. I do not know what else to do but to hold. If you are considering using this warranty company for anything, stop a minute and call them first. You will see what kind of service you have to look forward to.
DO NOT USE THIS COMPANY...! ! !
I repeat....DO NO USE THIS COMPANY !
Anyone interested in utilizing this company should call first. That long hold will let you know what you will be in for if you use this company. I have been trying to get our 65inch TV repaired for over a month. I have a claim number which took forever to get! I have been scheduled for 2 service calls...no one showed up or called to say they couldn't show up. They were scheduled here between 8am and 5pm. No show! I tried to call to find out what went wrong. There was no answer as usual.
I have been trying to reach them via the phone since the no show. I have been on hold for at least 45 minutes. I do not know what else to do but to hold. If you are considering using this warranty company for anything, stop a minute and call them first. You will see what kind of service you have to look forward to.
Reason of review: Poor customer service.
Monetary Loss: $3689.
Preferred solution: Full refund.
Warrantech Cons: Too long on hold and service techs that do not show.
Location: 2200 Highway 121 # 100, Bedford, TX 76021, USA
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