Not resolved

I bought a pair of Beats Studio headphones and this warrantech warranty. There was a issue with the ear piece, and I asked them for help.

They took more than a month to link my account with the head phones. After that, they asked me to send them the device. I sent them the device more than a month earlier, and they have been stalling ever since. I have sent more than 30 mails to this lady named "Tami F".

She has been saying that they would send me a device of "reduced functionality".

But, they would not send me anything. I think I am going to go to consumer court with this case.

Product or Service Mentioned: Warrantech Headphones Warranty.

Reason of review: Poor customer service.

Monetary Loss: $287.

Preferred solution: Full refund.

Warrantech Cons: Warranty contradicting, Refused to reactivate repair order, This company is mendacious deceitful and fraudulent.

  • bad service
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