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After a month of having no washer and getting no resolution from Warrentech, we bought a new washer. Called consistently to find out the status of my washer and was only told 3-5 business days each time I called.

I was totally fed up and went to the place we purchased the washer and dryer and sold us the extended warranty. I have since discovered that the brand we purchased Samsung has a problem being able to get replacement parts for repairs taking up to months to get. Warrantech lied and just told us they were trying to determine whether to repair or to give a store credit or a check for what we paid for our washer.

After a month, they decided to give a check, but have not yet received it. Warrentech SUCKS!

I HATE LIARS!!!

Reason of review: Bad quality.

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