Vernon Hills, Illinois
Not resolved

We filed a claim with Warrantech On September 3rd for a 50" plasma TV set we had purchased from HH Gregg that had gone defective. They sent a tv repair company to our house who took the set back to their shop on September 8th.

We were told on September 13th we would be issued a credit. It is now September 29th and they have yet to release a credit to the store. The local store manager has contacted me every other day since and nothing from Warrantech.

It is to the point now that even the store manager is suggesting that I call Warrantech daily to complain. We have been without a TV for almost a month now.

Reason of review: Warranty issue.

Warrantech Cons: Still waiting, Long hold periods.

  • bad service
  • Warrantech protection plan
  • Not Worth Aggravation
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