Less than 3 years into a 5-year extended warranty for our dishwasher and fridge, we have exhausted all avenues in an attempt to reach a service company for HH Gregg. We have found 3 different phone numbers for their service, but each time it is routed to a voice mail that says all agents are currently busy, please hold.
After holding for 10-15 minutes, it asks you to leave a message and then hangs up.
I understand they claimed bankruptcy, but are they not honoring their existing warranties? I would have thought that another outside company would still service their appliances because the warranty was paid for at time of purchase.
Product or Service Mentioned: Warrantech Dishwasher Warranty.
Reason of review: Warranty issue.
Monetary Loss: $368.
Preferred solution: Deliver product or service ordered.
Warrantech Cons: No response when attempting to schedule warranty work.