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I purchased a washing machine from HH Gregg (mistake number 1) and also got the extended warranty offered through Warrantech. Within 2 years my washer broke down and it took the vendor hired through Warrantech over 3 months to fix the machine.

Within another 2 months the machine broke again, and I reached out to Warrantech to once again request repair. I was told that they were either going to replace or pay out on the washer. Over several days I heard nothing, and when I called again I was told that they were not honoring my warranty since they had exceeded the cost of their liability in the last repair. WHAT?!

According to the sales job at HH Gregg they would repair it or even just check it at my request. I am reaching out to the Attorney General's office now.

Product or Service Mentioned: Warrantech Washing Machine Warranty.

Reason of review: Warranty issue.

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