Purchased a 5 yr. Premium Service Plan on a 50" Samsung Smart TV in 2013.
The remote in was damaged and the Warrantech customer service rep said it was not covered because it was considered "abuse". I was advised to read the terms and conditions that are not in the PSP brochure but on the internet in fine print. Went to the store where I purchased the TV and got the "nothing I can do" response. So, HHGREGG is losing my business, friends, family, anyone reading social media over a TV remote.
Great business decision. BTW-asked for a supervisor to call me back and still waiting on that call.
Reason of review: Bad quality.