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Purchased Bose headphones from Amazon for $350. Purchased a smartguard 3 year protection plan with them.

They denied my claim due to a small technicality. Every review I have read on the company is similar. Aside from the ones who rate it 5 stars and never attempt to use the claim service. Do not even think about purchasing anything from this company.

I would like to see some sort of class action lawsuit raised against them, as they have probably made millions in profit from this scam. The claims representatives also type more slowly than a toddler, with horrible grammar.

They also don't communicate any updates via email, and even finding the correct website to have your claim handled is a hassle. Nothing about this company seems legal.

Product or Service Mentioned: Warrantech Headphones Warranty.

Reason of review: Fraudulent company.

Monetary Loss: $350.

Preferred solution: Full refund.

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Anonymous
#1356528

Why are you requesting $350 ?

Was that the cost of the product ? Is it useless or destroyed ?

What about the cost of the warranty itself ?

What is the normal Bose factory warranty ?

(Bose : Badly Overpriced Sound Equipment)

Hint : Extended warranties usually aren't worth the paper they are printed on and are cash cows for the unscrupulous .

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