I purchased a 5 year warranty from this company sold to me by Contra Costa Appliance. We purchased A Kitchen Aid Compactor.
15 months after purchase we needed to contact Warran Tech for help with the opening of the Compactor door it took about 45 minutes to talk with someone they sent someone 7 days later he supposedly fixed the problem, it worked for a week, now the door is stuck again, I held on the phone with Warrantech for 55minutes i could not hold any longer.
This company is totally ridiculous they are a financial company,why not hire more people to take phone calls, you have taken our money.
can't even send an E mail to this so called Company. Please respond,
Product or Service Mentioned: Warrantech Compactor Warranty.
Reason of review: Poor customer service.
Warrantech Cons: Sorry we bought from this company.