purchased washer & dryer from hhgregg, have called NUMEROUS TIMES only get a busy signal. My dryer needs to be fixed Paid $134.99 for coverage on both.
spent way to much time trying to get through to Warrantech to schedule appointment for repair is now two months, and no response.
contract is worthless,DON'T BUY ANYTHING FROM hhgregg A BIG RIPOFF OF YOUR HARD EARNED MONEY, AND EVEN WORSE AMOUNT OF TIME PUTTING IN WRITING LETTERS, MEMO'S,OR ANY OTHER DOCUMENTATION TO GOVERNMENT AGENCIES. SINCE I AM SO MAD AND RETIRED HAVE LOTS OF TIME TO WRITE ALL AGENCIES FTC, BBB, CONSUMER ADVOCATE GROUPS AND ANY OTHER ACONYM THAT WILL JUMP IN AND HELP.
Product or Service Mentioned: Warrantech Dryer Warranty.
Reason of review: Warranty issue.
Monetary Loss: $135.
Preferred solution: Full refund.
I didn't like: Not able to speak directly with anyone at either location, Absolutely should not be in customer service business, No customer service help.