I purchased an LED Television from HH Gregg along with a 5 year warranty. My TV stopped turning on around 3 years after I purchased it.
My first call to make claim I was placed on hold for over an hour. Finally someone took my information and transferred me over to their technical department. 2 hours later of being on hold I was cut off. I have tried to call back multiple times over the last year and have failed to get a person to help me.
I have spent approximately 5 hours on hold with this company. I'm going to report them to the Better Biusness Bureau.
Just got a letter in the mail today to renew my warranty. This company is a scam.
Product or Service Mentioned: Warrantech Tv Warranty.
Reason of review: Warranty issue.