filters
state:
Show
city:
Show
category:
Show
product:
Show
I filed the claim on the website and have called everyday the last 5 days. The wesite still says pending review and NO ONE answers or returns my calls on the phone line - I am beginning to wonder if anyone actually works there! I have also received zero info in my...
Read more
1.0
#1077357
Reply to reviews
Bought an 800 dollar Samsung DW from HHGregg and a 5 year service warranty; they folded this year and of course the dishwasher requires repair so now we are forced to deal with the hold music that is Warrantech. I have called a multitude of times, first starting...
Read more
1.0
#1076820
Reply to reviews
Air conditioner malfunctioned. Contacted Warrantech for help. Was advised that there was no one in their data base in my area that could fix the problem (I live in Kansas City, a major metropolitan area!) Was instructed that I need to find my own repair man, pay him...
Read more
1.0
#1073271
Reply to reviews

Warrantech - Hard to reach someone and bad service

Warrantech
#1071047
1.4
My refrigerator stopped working called the company they send a tech 3 times can't fix it and it's under review.Mean while my refrigerator is licking water and not cooling properly and my food spoils. I'm done I need it resolved.
Comment Be the first to start a discussion
Show

Warrantech - LG 55 inch television

Warrantech
#1068526
Service Tech has been out 4 times to repair the same issue and still won't replace the television. Worst company ever
Comment Be the first to start a discussion
Show

Warrantech - The company is a scam

Warrantech
#1060955
Horrible customer service it's a scam don't fall for it! Can't get repair people out and nothing is really covered. Wait on hold for up to an hour!
Comment Be the first to start a discussion
Show

Warrantech - Worthless protection policy

Warrantech
#1057876
1.0
Bought a protection policy for a love seat. Tried to make a claim on it. After 3-4 weeks of getting the runaround was told credit would be issued. When I recieved credit it was for the cost of the policy I bought. When I tried to call and find out why they couldn't even find me in the system anymore.
Comment Be the first to start a discussion
Show
Have tried to call to file a new claim and it recognizes my phone number with their policy. Stay on hold forever only to hang up in frustration. They say it is faster and easier to file on line but that doesn't work. When I register on line they say I don't have a...
Read more
1.0
I didn't like
  • Attempts to avoid giving service
#1071791
Reply to reviews
Trying to get WarranTech to honor their warranty service. First the sound on my television would just quit. Picture but no sound. After turning the television on and off several times the sound would return. After several calls -being on hold for up to 2 hours - I...
Read more
Anonymous
Vicky

THE WORST! I ve had the SAME problem w the ice maker breaking. Fixed 3 times within 3 months. They promised NEW appliance if same problem had to be fixed 3 x.. THEN they chang...

1.0
Product
I didn't like
  • Run arounds
#1071166
Reply to reviews
I purchased an Avanti freezer from Brandsmart and the extended warranty through Warrantech. Just over one year after purchase and the freezer stopped working. I called Warrantech since it was under warranty. They kept saying they would send someone to fix the freezer,...
Read more
1.0
#1070551
Reply to reviews
On 3/27/2015 I purchased a DJI Pantom Drone from Amazon in addition to a 3 Year Camera/Camcorder protection plan ($1200-1500) from Warrantech. Today, 7/1/2017 the drone does not stream video from the camera and needs to be sent to the DJI Service Center for Repair. DJI...
Read more
#1069082
Reply to reviews
They sent me a box the first week of May so we pack the TV as directed into box and drive into town to UPS. That was May 8th shipped to Buffalo, NY. Ten days later was told the screen was out. Bought this TV at HH Gregg with warranty just as TV goes out HHGregg goes...
Read more
#1066361
Reply to reviews
I have a Samsung Refrigerator under warranty with this company. Took almost a month to "fix" it. Then a week later it constantly freezes up and stops cooling. They showed me how to unfreeze it and told me, too bad it is something I have to deal with if I have a Samsung...
Read more
1.0
#1065951
Reply to reviews
I'm not sure if Smartguard and Warrantech are one of the same. Either way, if you're looking for decent customer service from knowledgeable staff DONOT use these people. I purchased a policy which I was told would cover the cost of the repair of my phone. When I tried...
Read more
1.0
I didn't like
  • Agents lack of knowledge
  • Still waiting on supervisor
  • Hung up on twice
#1065066
Reply to reviews