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I just called about my Whirpool gas front loader dryer $1000.00, now 3 years old. I got all my paperwork ready, called first thing in the morning after I got to work and proceeded to wait on hold for 15 minutes, and was told that I have to call them back after work (9 hours later)because I have to run the dryer while on the phone with the receptionist so she can determine whether or not they will send out a repair person by the noise its making.

There is a high pitched squealing noise and the drum doesn't turn, I rather not turn it on again(dealing with propane here). Ridiculous. I should have avoided paying extended warranty and just paid for any repairs myself instead.

Now I have to wait until I can go home and play the noise for them.Ridiculous.I will never buy another appliance from a place that has them listed as their maintenance package. Who has time for this?

Reason of review: Poor customer service.

Location: Piscataway Township, New Jersey

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