Warrantech Complaints and Reviews

1.0
  • Answered the phone1 votes
  • That they answred the phone1 votes
  • Given the runaround4 votes
  • Supervisors not available2 votes
  • Long hold periods1 votes
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Have refused to pay for the service call on our Gallery Refrigerator purchased from h.h.gregg. Very rude customer service. Do not purchase warranty or products from h.h.gregg. Add comment

  • Apr 20
  • Service Centers and Customer Services
  • Fridley, Minnesota
  • 2007 Dodge Ram
  • 18
  • REVIEW RATING 4/5

2007 Dodge Ram. Engine knocks super loud on cold days, ticks all the time non stop. Lack of power, burns oil. I was denied 3 times and told first two my engine didn't tick when warm. It did. I told them repeatedly it did. Then they sent same inspector to my work to listen. Then validated it does tick but it's a 100k engine. It's going to. Then denied claim again. Still knocks, losing more power,... Read more

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Resolved

  • Apr 04
  • Repairs
  • Samsung Tv Repair
  • 1
  • 1
  • 73
  • REVIEW RATING 5/5

For the 2nd time in 3 yrs our 55 inch Samsung TV died - first time main board was replaced (under original Samsung warranty) This time under Warrentech a new power supply, "TCON board" and main board did NOT fix the tv. -this info took 1 month to evaluate - but for the next month Warrentech keeps asking the repair company who worked on it many duplicative questions to hold off on what is the... Read more

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Washer has been broken for over a month. This is the 3rd time they have sent repair techs out, yet my washer remains a giant paper weight. I have called on 3 separate occasions to speak with a supervisor, no call to date. The warranty through warrantech is basically useless. Save your money, say no to the extended warranty. Add comment

  • Feb 03
  • Repairs
  • Boylston, Massachusetts
  • Dehumidifier
  • 136
  • REVIEW RATING 5/5

I submitted a claim on a dehumidifier in Sept 2014 . RepairMaster (Warrantech) told me that there was no service center locally so the unit had to be sent to the manufacturer. I was told by the claim processor that since the claim was submitted before the warranty expired, even if it took 6 months to get the unit fixed it was still covered. Issues arose preventing me from sending the unit to the... Read more

Was this review helpful? 2 1

  • Dec 29, 2014
  • Repairs
  • Syosset, New York
  • Auto Warranty
  • 237
  • REVIEW RATING 4/5

This company is a ripe off. I took my Mercedes in for repair - the SAM needed to be replaced. They approved the work then called back and told the dealership No. They tried to quote a repair that was not being asked and said that is the reason for not authorizing the repair. The dealership stated that is not what was wrong with the vehicle but they tried say it was. I have spent my money on a... Read more

Was this review helpful? 3 0

  • Dec 15, 2014
  • Repairs
  • Repair Appointment
  • 177
  • REVIEW RATING 4/5

I am not even going to describe in detail my experience with Warrantech, but after 15 days they don't have scheduled an appointment to repair our appliance, no idea of the reason, well may be I have an idea.. I am confident that many other of their lucky customers know what I am talking about, just by reading many reviews on different websites this seems to be a pretty common experience. It... Read more

Was this review helpful? 4 0

  • Dec 06, 2014
  • Appliances and Electronics
  • Chesapeake, Virginia
  • Samsung Frontload Washer
  • 160
  • REVIEW RATING 5/5

11/15 Washing machine broke down 11/20 Repair/diagnosis appt + parts ordered 12/1 (yes 10 days later!!) Warrantech decides repairs costly enough that replacement is way to go. Emails sent to 3 providers for bids 12/2 I talk to East Coast Appliance (original purchase place and 1 of providers solicited for quotes) and they did not receive email. checked with Warrantech - they sent to wrong email... Read more

Was this review helpful? 1 0

  • Oct 17, 2014
  • Repairs
  • Repair
  • 256
  • REVIEW RATING 4/5

Terrible service and handling of an issue on Warrantech's part. They had multiple chances to help us but each time they came up with a terrible excuse and sent in the next guy. Unfortunately this has caused me to question buying products from other companies that use Warrantech, as I am not even sure it is worth it due to all the grief that it has caused. First the first appointment was missed,... Read more

Was this review helpful? 4 0

  • Oct 16, 2014
  • Repairs
  • Altadena, California
  • Washer Warranty
  • 1
  • 1
  • 193
  • REVIEW RATING 5/5

THEY SENT OUT A COMPANY CALLED WORLD APPLIANCE, THE WASHER WOULD NOT DRAIN IT WAS FULL OF WATER, HE DISCONNECTED THE DRAIN LINE AND FLOODED THE KITCHEN ! ! ! MY WIFE CLEANED UP THE WATER WITH ABOUT A DOZEN BEACH TOWELS. I ASKED THE TECH NOT TO COME BACK, AFTER HE SAID MOPPING UP THE WATER WAS MY RESPONSIBILITY ! ! ! I'M TRYING TO TAKE THE WORLD APPLIANCE TO COURT, BUT WARRANTECH WILL NOT GIVE ME... Read more

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