Warrantech
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Warrantech Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Warrantech has 1.2 star rating based on 223 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Answered the phone, People i spoke with were cordial, That they answred the phone.
Cons: Long hold periods, Absolutely should not be in customer service business, Supervisors not available.Recent recommendations regarding this business are as follows: "Don’t waste your time or money with this company they want you to give up on your claim you paid for", "Run the other way DON’T WAIST YOUR TIME OR MONEY", "They suck", "Do not buy it!", "Do not buy from this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Warrantech has 1.2 star rating based on 223 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Answered the phone, People i spoke with were cordial, That they answred the phone.
Cons: Long hold periods, Absolutely should not be in customer service business, Supervisors not available.Recent recommendations regarding this business are as follows: "Don’t waste your time or money with this company they want you to give up on your claim you paid for", "Run the other way DON’T WAIST YOUR TIME OR MONEY", "They suck", "Do not buy it!", "Do not buy from this company".
Most users ask Warrantech for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Warrantech Reviews
"Warranty information"
I called Warrantech about my extended warranty that I purchased with my auto purchase two months prior, the customer service rep was very knowledgeable, quick...
"Need receipt for replacement of my fireplace warranty"
Im absolutely appalled by the lack of support for using the extended warranty I purchased. Im disabled and get a different story every time I call including...
The worsted customer service I’ve ever tried to work with.
Preferred solution: Receipt for replacement fireplace and the difference between what I paid Wayfair and what Warrantech paid Amazon. I need the receipt to find out the price difference
User's recommendation: Don’t waste your time or money with this company they want you to give up on your claim you paid for
Need receipt for replacement of my fireplace warranty
Im absolutely appalled by the lack of support for using the extended warranty I purchased. Im disabled and get a different story every time I call including supervisors.
I started my claim February16,2024. I received a email on February 27,2024 that it was approved. They still havent provided me with the receipt for my records. Its been a nightmare and I highly recommend to the general public to find another warranty company.
Its absolutely ridiculous what they put customers through believe me I will never use Warrentech again!!! I wish I could give this company a -10 star rating and thats being as nice as possible.
Preferred solution: Receipt for replacement fireplace
User's recommendation: Run the other way DON’T WAIST YOUR TIME OR MONEY
Northridge, California
Uncashed $500/- check
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Waiting for part
- Suck
Preferred solution: Replace fridge, obviously they can’t fix ot
User's recommendation: They suck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Is my part cover?
- Who knows
- Zero the customer service agents
Preferred solution: Answers
I wish I could give 0 stars
Horrible, horrible company. I purchased an extended warranty for a wine refrigerator through Wayfair.
Well, Warrantech starts the warranty from the DAY OF PURCHASE rather than the day of delivery so I paid for a warranty for one month where the item sat in Wayfair warehouse. Now I need my refrig serviced and they are telling me it expired last month. Ridiculous. I purchased a 3 year warranty and received the item in December so the warranty should still be in effect.
They won't budge and now I'm screwed. I have a $1600 wine fridge that isn't keeping the right temperature and no one will help. DO NOT trust this company!!
On hold forever and no supervisor available. Shocking.
- Does not stand behind their warranty
Preferred solution: service for my refrigerator
User's recommendation: Do not buy it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scam company and its subsidiary Mile Edge Plus
Contacting you again about the lemon you sold me 2014 Cadillac CTS in May . You knew the rear end was messed up and then you tried to scan us through paying the warranty after.
They denied claim because it was preexisting. That means you soldus a lemon. Fix it. Going to attorney.
bought a 2014 CTS Cadillac in May. The differential went out in 2 weeks. Please test your car on the highway we just went around town didn't hear the noise before buying. Got car fixed since no on at the lot would answer.
They sent a picture of supposed coverage through Mile Edge Plus. We filed claim. Were informed that Auto Haus had not submitted paperwork. This is October.
The warranty company has said pre existing condition and will not pay on the purchased lemon. Can never get in touch with these people and they don't return calls.
Filed BBB. don't buy here
Well 2 days and 5 months later...nothing from this company again
- Scammy
Preferred solution: Full refund
User's recommendation: Don't purchase the policy. You buy a used car. Pay the premium and then they say pre existing condition. Well you offer coverage on used cars. You know the car lot lied
Unfortunately, you bought an As-is car. Did you specifically ask about the rear end enforce you bought it?
If not then you are SOL and you will not find an attorney to take your case. If you file you will lose in court.
Glasgow, Glasgow City
Waiting 6 weeks for Refund
User's recommendation: Do not buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Otto, North Carolina
Refrigerator ice maker broken
User's recommendation: Keep your warranty
San Antonio, Texas
Will not resolve the repair of my LG refrigerator after 4 weeks.
- Warranty coverage
Preferred solution: Deliver product or service ordered
Los Angeles, California
Awful. Fraud. Can't reach anyone competent and service companies never show up. It's a fraud and called applicance company who sold three appliances to me with this company and probably get commission
- Too long on hold and service techs that do not show
- Excessively lengthy time to repair appliance under warranty
- Problem is not resolved
Preferred solution: Full refund
User's recommendation: Do not deal with Warrantech. FRAUD. Happy to verify allison@***.com
Brunswick, Ohio
Warranty information
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Houston, Texas
Matter is not good
Lehi, Utah
Bad appliance
If I could give warrantech a 0 star I would this is the worst warranty place ever. STAY AWAY.
I bought a fridge in 2017 with a 5 year warranty I have called warrentech about 8 times they tell you what you want to hear "Oh we will be issuing your store a check so you can get a new fridge"." we sent the check to the store." You wait your food goes bad again. I call again they give another story, not once have they followed through with what they told me. Still waiting for them to write the check to the store so I can get the fridge they promised these guys are a JOKE.
STAY AWAY FROM THEM. THEY ARE IGNORANT THEY LIE AND SHOULD NOT EVEN BE IN BUSINESS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
File claim
Preferred solution: A new chair
Birmingham, Alabama
Return receipt
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Provided you with a receipt? For what?
Has the manufacturer responded with a repair scheduled or replacement?
And leave “I’m disabled...” out of this issue. It doesn’t mean one thing here.