Warrantech Complaints and Reviews

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Warrantech
Main address: 2200 Highway 121 76021 Bedford TX
(817) 785-6601, (800) 833-8801, , info@warrantech.com
  • 72+1 mobile complaints
  • $50.4K claimed losses
  • $690 average
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  • Oct 17
  • Repairs
  • Repair
  • 6

Terrible service and handling of an issue on Warrantech's part. They had multiple chances to help us but each time they came up with a terrible excuse and sent in the next guy. Unfortunately this has caused me to question buying products from other companies that use Warrantech, as I am not even sure it is worth it due to all the grief that it has caused. First the first appointment was missed,... Read more

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  • Oct 16
  • Repairs
  • Altadena, California
  • Washer Warranty Dishonor
  • 1
  • 1
  • 20

THEY SENT OUT A COMPANY CALLED WORLD APPLIANCE, THE WASHER WOULD NOT DRAIN IT WAS FULL OF WATER, HE DISCONNECTED THE DRAIN LINE AND FLOODED THE KITCHEN ! ! ! MY WIFE CLEANED UP THE WATER WITH ABOUT A DOZEN BEACH TOWELS. I ASKED THE TECH NOT TO COME BACK, AFTER HE SAID MOPPING UP THE WATER WAS MY RESPONSIBILITY ! ! ! I'M TRYING TO TAKE THE WORLD APPLIANCE TO COURT, BUT WARRANTECH WILL NOT GIVE ME... Read more

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Purchased warranty on DJI Phantom Vision 2 plus Gimble/camera. Registered my Phantom received confirmation. Needed to act on claim and was denied because they no longer cover the product. Totally fraudulent behavior. Add comment

     

  • Aug 25
  • Cellular Phone
  • Cell Phone Warranty
  • 86

ORDERED A CELL PHONE ON AMAZON FOR $39.99, WITH OFFER OF ONE YEAR WARRANTY INCLUDING ACCIDENTAL FOR $4.99. BEFORE THE PHONE WAS EVEN SHIPPED THE COVERAGE "CLOCK" STARTED. AFTER RECEIVING FURTHER INFORMATION I LEARNED OF THE MANY EXCLUSIONS OF COVERAGE AND THE ENORMOUS DEDUCTIBLE IF A CLAIM WAS FOUND JUSTIFED OF $25.00 (YES ON A $39.99 PHONE) AFTER CONTACTING AMAZON AND GOING THROUGH THE PROCESS... Read more

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  • Aug 21
  • Repairs
  • Tampa, Florida
  • Repair Service
  • 45

COVERED EXPENSE FROM 2012 STILL TRING TO COLLECT FOR COVERED REPAIRS. THEY NOW CLAIM ITS TOO OLD TO BE PAID. THEY WERE NOTIFIED OF BREAKDOWN IN 2012 SAID WOULD CALL REPAIR SHOP. I DID NOT FOLLOW UP ON THIS UNTIL A LATER DATE AS I HAD STAGE 4 KIDNEY CANCER AND HAD SURGERY TO REMOVE. I HAVE RECIEVED THE RUN AROUND SINCE. DO NOT BUY TECH 11 PROTECTION OR WARRANTECH AND IF YOU HAVE UNPAID CLAIM ,... Read more

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  • Aug 17
  • Repairs
  • Warranty Agreement
  • 94

This company offers extended warranties. Their scam is that they offer a four year warranty and you receive a renewal notice 3 years into the term. They count the manufacturers warranty as their first year as well, trying to say that the consumer has double coverage. They had people call my home daily, sometimes 3x per day trying to get me to extend. When I spoke with the company I purchased... Read more

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  • Aug 12
  • Repairs
  • Fort Lauderdale, Florida
  • Air Conditioner Repair
  • 97

I own several apartment buildings and have been replacing window A/C units over the past few years. I have bought over 12 units ranging from $275 to $1000 and was talked into buying warranties with them for "Piece of Mind". It has turned into a headache and nightmare. First unit failed after 14 months. They sent a tech out in a week. When he arrived, he had the wrong parts. Told me I had to... Read more

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  • Aug 11
  • Repairs
  • Broken Washer Repair
  • 60

I have a 1 1/2 year Samsung washing machine. Just after the one year manufacturers warranty expired it broke down with a ND code, machine did not drain. I called Warrantech on 2/26/14 and they did not send anyone out until 3/7/14 it was a small wire that broke. Then it broke again with the same code ND on 3/21/14 and Warrantech did not get anyone out until 4/1/14 and again the same wire... Read more

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  • May 23
  • Service Centers and Customer Services
  • Port Jefferson Station, New York
  • Extended Warranty
  • 134

THE TRANSMISSION WENT IN MY CAR. THE CAR WOULD BARELY GO FORWARD. THERE WAS NO REVERSE. WARRANTECH SAID IT WASN'T AN EMERGENCY. PAID THEM $2500 FOR A WARRANTY. THE CAR IS STILL COVERED. MY DEALER CIRCLED THE COVERAGE I HAD. I COULD EITHER CALL TO FIND A REPAIR PLACE OR SEND IN A BILL. WARRANTECH SAID THEY HAVE NO WAY TO CONFIRM WHAT WAS WRONG. THEY TOOK MY MONEY FOR A WARRANTY. IT'S TOTALLY... Read more

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  • Jan 09
  • Appliances and Electronics
  • Frigidaire Dryer
  • 120

Purchased a Frigidaire dryer 2 years ago, and it worked great til now. My problem is with Warrantech. I called Warrantech since I Paid for an extended warranty. After explaining the problems, I was given a repair order #, and was told I would be contacted within 24 hours. I waited 24 Hours, I called by the service company that was assigned the claim, only to find out that they do not service... Read more

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