Warrantech Complaints and Reviews

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  • Customers like
    • That they answred the phone1
    • Answered the phone1
  • Customers don't like
    • Given the runaround4
    • Supervisors not available2
    • Long hold period1

  • Jun 16
  • Repairs
  • Bristol, Pennsylvania
  • Tv Repair
  • 20
  • REVIEW RATING 3/5

4 Service calls, 5 major boards replaced with over a month in between correspondence with the company. TV is STILL not replaced. Today, after escalation to the "Presidential Group" (2nd time this happened) and over a week delay until the first conversation and a week after they said they would replace the TV (both conversations prompted by my repeated calls to the company), they (Jean Lopez)... Read more

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  • Jun 13
  • Repairs
  • Brooklyn, New York
  • Cancellation Policy
  • 18
  • REVIEW RATING 4/5

Canceled or so i thought my warranty a year ago, yet they continue to withdraw money from my account saying the dealer has to cancel not me. Called dealer they say they canceled it. Yet money still withdrawing out of my account. Called warrentech again they have me a run around. Contacted better business bureau and now they want to talk. Too bad . Bad business when a customer cannot cancel... Read more

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Being charged for some *** thag i have noclue of. My lawyer will have this place shut down Add comment

  • May 11
  • Repairs
  • Largo, Florida
  • Samsung Refrigerator
  • 64
  • REVIEW RATING 4/5

Tomorrow will be 4th service call to replace parts in my Samsung refrigerator ...this doesn't count the calls to determine the problem(s). Variable temperature drawer doesn't work...stays at 45 deg., refrigerator, itself, set at 36 degrees, stays at 50-51! Ice maker drips, ice comes out crushed NOT cubed. Ice maker needs to be replaced AGAIN (3rd time), new variable temp drawer...we'll see if... Read more

Was this review helpful? 1 0

Have refused to pay for the service call on our Gallery Refrigerator purchased from h.h.gregg. Very rude customer service. Do not purchase warranty or products from h.h.gregg. Add comment

  • Apr 20
  • Service Centers and Customer Services
  • Fridley, Minnesota
  • 2007 Dodge Ram
  • 75
  • REVIEW RATING 4/5

2007 Dodge Ram. Engine knocks super loud on cold days, ticks all the time non stop. Lack of power, burns oil. I was denied 3 times and told first two my engine didn't tick when warm. It did. I told them repeatedly it did. Then they sent same inspector to my work to listen. Then validated it does tick but it's a 100k engine. It's going to. Then denied claim again. Still knocks, losing more power,... Read more

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Resolved

  • Apr 04
  • Repairs
  • Samsung 55-Inch Tv
  • 1
  • 1
  • 134
  • REVIEW RATING 5/5

For the 2nd time in 3 yrs our 55 inch Samsung TV died - first time main board was replaced (under original Samsung warranty) This time under Warrentech a new power supply, "TCON board" and main board did NOT fix the tv. -this info took 1 month to evaluate - but for the next month Warrentech keeps asking the repair company who worked on it many duplicative questions to hold off on what is the... Read more

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  • Mar 22
  • Repairs
  • Fuquay Varina, North Carolina
  • Washer Repair
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

Washer has been broken for over a month. This is the 3rd time they have sent repair techs out, yet my washer remains a giant paper weight. I have called on 3 separate occasions to speak with a supervisor, no call to date. The warranty through warrantech is basically useless. Save your money, say no to the extended warranty. Read more

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  • Feb 03
  • Repairs
  • Boylston, Massachusetts
  • Dehumidifier
  • 154
  • REVIEW RATING 5/5

I submitted a claim on a dehumidifier in Sept 2014 . RepairMaster (Warrantech) told me that there was no service center locally so the unit had to be sent to the manufacturer. I was told by the claim processor that since the claim was submitted before the warranty expired, even if it took 6 months to get the unit fixed it was still covered. Issues arose preventing me from sending the unit to the... Read more

Was this review helpful? 2 1

  • Dec 29, 2014
  • Repairs
  • Syosset, New York
  • Auto Warranty
  • 281
  • REVIEW RATING 4/5

This company is a ripe off. I took my Mercedes in for repair - the SAM needed to be replaced. They approved the work then called back and told the dealership No. They tried to quote a repair that was not being asked and said that is the reason for not authorizing the repair. The dealership stated that is not what was wrong with the vehicle but they tried say it was. I have spent my money on a... Read more

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