Warrantech Complaints and Reviews

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Warrantech
Main address: 2200 Highway 121 76021 Bedford TX
(817) 785-6601, (800) 833-8801, , info@warrantech.com
  • 65 complaints
  • $47.5K claimed losses
  • $731 average
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  • May 23
  • Service Centers and Customer Services
  • Port Jefferson Station, New York
  • Extended Warranty
  • 15

THE TRANSMISSION WENT IN MY CAR. THE CAR WOULD BARELY GO FORWARD. THERE WAS NO REVERSE. WARRANTECH SAID IT WASN'T AN EMERGENCY. PAID THEM $2500 FOR A WARRANTY. THE CAR IS STILL COVERED. MY DEALER CIRCLED THE COVERAGE I HAD. I COULD EITHER CALL TO FIND A REPAIR PLACE OR SEND IN A BILL. WARRANTECH SAID THEY HAVE NO WAY TO CONFIRM WHAT WAS WRONG. THEY TOOK MY MONEY FOR A WARRANTY. IT'S TOTALLY... Read more

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  • Jan 09
  • Appliances and Electronics
  • Frigidaire Dryer
  • 48

Purchased a Frigidaire dryer 2 years ago, and it worked great til now. My problem is with Warrantech. I called Warrantech since I Paid for an extended warranty. After explaining the problems, I was given a repair order #, and was told I would be contacted within 24 hours. I waited 24 Hours, I called by the service company that was assigned the claim, only to find out that they do not service... Read more

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  • Jan 09
  • Repairs
  • Tv Warranty
  • 57

I purchased an LG tv from HH Gregg...bought the "premium service pla" on it..unfortunately it is with Warrantech.what a joke. I called December 6th to let them know it would not come on..got an order number abd was told a service tech would conduct me...a service tech showed up one day with no parts ..he diagnosed the TV and said it was either the Main Board or the Power Board..he had to get... Read more

Was this review helpful? 3 0

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  • Jan 07
  • Television/ Radio
  • Columbus, Georgia
  • Tv Warranty
  • 2
  • 97
Warrantech - THis company is a scam, rude and racist
1 of 4

Warrantech extended warranty company is a scam, the customer service supervisor Chris Tyner is very rude . Todd Griffin Customer Care supervisor is racist. When I asked to speak to the manager he told me that he is the boss and hung up on me . I was paid $180 for extended warranty for my TV and it was broken in Nov , 2013 . I called and it took 2 weeks before they send the technician for the... Read more

Was this review helpful? 4 0

  • Jan 07
  • Television/ Radio
  • Tv Fix
  • 1
  • 59

They just do not show up to fix your TV. Have called numerous times. Spoke with Kerri 12/21/13 and received a reference number. Then spoke with Michael on 12/27/13 and also received a reference number. Now 1/7/14 reached a supervisor that is rude and have me waiting over 30 minutes. DO NOT PURCHASE EXTENDED WARRANTY FROM THIS COMPANY (It is a LOSS of your money). They replaced my screen, then... Read more

Was this review helpful? 1 0

  • Jan 03
  • Furniture and Decor
  • Florida City, Florida
  • Warratech Refund
  • 1
  • 66

Bought a living room couch in the Fall of 2013. The salesperson said that I should get the "5 Year Comprehensive Coverage Plan" for it. The insurer (Warrantech) would replace the furniture for rips, stains, etc. That was the 1st lie. In reading the fine print of the coverage plan (which I got only weeks after I bought the furniture) it says: "If you cannot correct the damage using products... Read more

Was this review helpful? 2 0

  • Dec 13, 2013
  • Appliances and Electronics
  • Birmingham, Alabama
  • Whirlpool Dishwasher
  • 91

I purchased a top of the line Whirlpool Dishwasher Superba Series EQ Dishwasher "KUDEsoCX SSX" plus instillation for $1,775.68 from hhgregg. I purchased an extended warranty for the appliance since it is so expensive. It operated with not issues for 1 yr and 4 months. At that time water started pouring out of the bottom of the door and dripping from the top. I called hhgregg and they called the... Read more

Was this review helpful? 2 1

  • Oct 12, 2013
  • Repairs
  • Great Falls, Montana
  • Extended Warranty
  • 85

I have a Mile Edge warranty through warrantech and during the warranty period by truck started throwing bad turbo codes. The first time I took it in and the dealer confirm the trouble code and diagnosed that it needed a new turbo. The warranty inspector came out and cleared the code from the ECM and said since there was no code there is no repair. I took it home and the code came back several... Read more

Was this review helpful? 4 0

  • Sep 10, 2013
  • Appliances and Electronics
  • Pittsburgh, Pennsylvania
  • Lg Smart Tv
  • 2
  • 69

Bought an LG TV 12 months ago. Bought the extended warranty. TV is broke for the second time. The fist time was under manufacture warranty. I have been waiting for 3 weeks to get the TV serviced. I was told someone would come to my house to run a diagnostic test on the TV. No one came. Then I was called and told that parts were being ordered. The next phone call was to tell me the parts... Read more

Was this review helpful? 1 0

  • Jul 25, 2013
  • Repairs
  • Washington, District Of Columbia
  • Repairmaster Service Plan
  • 60

I bought an extended warranty with Repairmaster (aka Warrantech)for my Frigidaire professional model. I called for repair since it is not cooling and registering 68 degrees. Evidently, they claimed that it wasn't registered and needed to register it. I gave the information needed to the person answered the phone on a Friday afternoon. By Sunday, I didn't hear back so I called and told that the... Read more

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