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I purchased a dishwasher from Abe's of Maine with a Warrantech warranty. This unit had 4 failures within a 12 month period. That engaged the No Lemon Clause in the warranty. That clause unambiguously states the the dishwasher qualified for a Lemon Clause replacement. That clause states "Your Product will be replaced with a comparable product of equal or similar features and functionality. The... Read more

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I purchased an ASUS Tablet for $170.57 and SmartGuard 13 Month Tablet Accident Protection Plan by Warrantech for $21.96 from Amazon on 3/29/15 for my son’s birthday. Early September the tablet was accidentally stepped which cracked the screen and the unit would no longer turn on. On 9/15/15 I placed a claim with Warrantech for the cracked the screen. They sent a shipping label and Lifetime... Read more

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Today 1/19/2016, the Warrantech Corporation called and came to finally fix my Bravo XL. They did a complete change of internal machine that included the drum and all the parts that holds the drum to the machine. They very knowledgeable, but i had to wait for all the parts that long. Whirlpool is not exactly what I thought it was. The companies know If you do not purchase the service agreement... Read more

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We purchased washer/dryer and other appliances from Appliance Smart, we bought 5 year warranty. We are a family of 5, my dryer went out last Friday, we called them Friday the person we spoke with said the part for dryer was ordered and they would call us to set up time to come out and fix it. They said 2-7 days. So I've been hang drying in the house, and using space heater which is not fun.... Read more

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I visited h.h. Gregg during the holiday because of their sales and marketing. I was told by my elderly family in Ohio that the h.h. Gregg stores were high quality and based on this information I was very excited to hear that Virginia would now have a h.h. Gregg near me. I went into the store located at Carl D. Silver Parkway in Fredericksburg, VA where I purchased a new range and refrigerator... Read more

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We called Warrantech on December 10 trying to get our washing machine repaired for which we had an extended warranty. They always say someone will call us back tomorrow. No one ever does. We are going back to HHGregg this afternoon--they are the jerks who sold us the extended warranty from the sacks of s--- at Warrantech. Never buy a warranty from this crappy, crappy company. Apparently the... Read more

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Warrantech/hhgregg warranty is not a warranty but a repair service plan with a dump clause. After 15 days and multiple calls this week with Warrantech over a dispute over an hhgregg 18month old 60”Samsung 3D TV with a 5yr warranty. I finally spoke with someone at Warrantech who was able to explain why they as a company would not continue my warranty after issuing me a replacement credit. The... Read more

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these jack-wads should be put out of business, 5 weeks it took for them to decide what to do with my broke down wash machine,with a couple of STEAMED visites to HH Gregg I got a new machine, if your waiting for them to contact you forget it they got your money thats all they want STAY CLEAR OF THIS COMPANY Then I told them they owed me $80 for laundrymat and they agreed, 7 weeks later I got... Read more

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Very poor service, abominable!! Our 2-year old washer, bought at HH Gregg, Frederick, MD, with premier warranty, broke down after just two years. When calling Warrentech for info regarding coverage, after VIA appliance determined problem, it took two weeks for us to find out that Warrentech denied the claim, said it would cost $500-plus for repair...but, they NEVER GOT BACK TO US--NEVER returned... Read more

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We have a warranty on our 60" Tv. First call was about a year ago, a problem with pixelation. It took almost 2 weeks to get resolved. 2nd time Y-logic board had to be replaced, took 2 weeks to get a service appointment. Now the power supply board needs to be replaced, obviously a more expensive part because here comes the run around.I put in a claim Oct 2nd. Service tech came out on Oct 8th after... Read more

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