1.0
  • Answered the Phone1 votes
  • Supervisors not available2 votes
  • Long hold periods1 votes
  • Delays and runaround1 votes
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  • Dec 15
  • Repairs
  • Repair Appointment
  • 28
  • REVIEW RATING 3/5

I am not even going to describe in detail my experience with Warrantech, but after 15 days they don't have scheduled an appointment to repair our appliance, no idea of the reason, well may be I have an idea.. I am confident that many other of their lucky customers know what I am talking about, just by reading many reviews on different websites this seems to be a pretty common experience. It... Read more

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  • Dec 06
  • Appliances and Electronics
  • Chesapeake, Virginia
  • Samsung Frontload Washer
  • 56
  • REVIEW RATING 5/5

11/15 Washing machine broke down 11/20 Repair/diagnosis appt + parts ordered 12/1 (yes 10 days later!!) Warrantech decides repairs costly enough that replacement is way to go. Emails sent to 3 providers for bids 12/2 I talk to East Coast Appliance (original purchase place and 1 of providers solicited for quotes) and they did not receive email. checked with Warrantech - they sent to wrong email... Read more

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  • Oct 17
  • Repairs
  • Repair
  • 188
  • REVIEW RATING 4/5

Terrible service and handling of an issue on Warrantech's part. They had multiple chances to help us but each time they came up with a terrible excuse and sent in the next guy. Unfortunately this has caused me to question buying products from other companies that use Warrantech, as I am not even sure it is worth it due to all the grief that it has caused. First the first appointment was missed,... Read more

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  • Oct 16
  • Repairs
  • Altadena, California
  • Washer Warranty
  • 1
  • 1
  • 115
  • REVIEW RATING 5/5

THEY SENT OUT A COMPANY CALLED WORLD APPLIANCE, THE WASHER WOULD NOT DRAIN IT WAS FULL OF WATER, HE DISCONNECTED THE DRAIN LINE AND FLOODED THE KITCHEN ! ! ! MY WIFE CLEANED UP THE WATER WITH ABOUT A DOZEN BEACH TOWELS. I ASKED THE TECH NOT TO COME BACK, AFTER HE SAID MOPPING UP THE WATER WAS MY RESPONSIBILITY ! ! ! I'M TRYING TO TAKE THE WORLD APPLIANCE TO COURT, BUT WARRANTECH WILL NOT GIVE ME... Read more

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Purchased warranty on DJI Phantom Vision 2 plus Gimble/camera. Registered my Phantom received confirmation. Needed to act on claim and was denied because they no longer cover the product. Totally fraudulent behavior. Add comment

  • Aug 25
  • Cellular Phone
  • Cell Phone Warranty
  • 189
  • REVIEW RATING 5/5

ORDERED A CELL PHONE ON AMAZON FOR $39.99, WITH OFFER OF ONE YEAR WARRANTY INCLUDING ACCIDENTAL FOR $4.99. BEFORE THE PHONE WAS EVEN SHIPPED THE COVERAGE "CLOCK" STARTED. AFTER RECEIVING FURTHER INFORMATION I LEARNED OF THE MANY EXCLUSIONS OF COVERAGE AND THE ENORMOUS DEDUCTIBLE IF A CLAIM WAS FOUND JUSTIFED OF $25.00 (YES ON A $39.99 PHONE) AFTER CONTACTING AMAZON AND GOING THROUGH THE PROCESS... Read more

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  • Aug 21
  • Repairs
  • Tampa, Florida
  • Repair Service
  • 89
  • REVIEW RATING 3/5

COVERED EXPENSE FROM 2012 STILL TRING TO COLLECT FOR COVERED REPAIRS. THEY NOW CLAIM ITS TOO OLD TO BE PAID. THEY WERE NOTIFIED OF BREAKDOWN IN 2012 SAID WOULD CALL REPAIR SHOP. I DID NOT FOLLOW UP ON THIS UNTIL A LATER DATE AS I HAD STAGE 4 KIDNEY CANCER AND HAD SURGERY TO REMOVE. I HAVE RECIEVED THE RUN AROUND SINCE. DO NOT BUY TECH 11 PROTECTION OR WARRANTECH AND IF YOU HAVE UNPAID CLAIM ,... Read more

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  • Aug 17
  • Repairs
  • Warranty Agreement
  • 175
  • REVIEW RATING 4/5

This company offers extended warranties. Their scam is that they offer a four year warranty and you receive a renewal notice 3 years into the term. They count the manufacturers warranty as their first year as well, trying to say that the consumer has double coverage. They had people call my home daily, sometimes 3x per day trying to get me to extend. When I spoke with the company I purchased... Read more

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  • Aug 12
  • Repairs
  • Fort Lauderdale, Florida
  • Air Conditioner Repair
  • 161
  • REVIEW RATING 4/5

I own several apartment buildings and have been replacing window A/C units over the past few years. I have bought over 12 units ranging from $275 to $1000 and was talked into buying warranties with them for "Piece of Mind". It has turned into a headache and nightmare. First unit failed after 14 months. They sent a tech out in a week. When he arrived, he had the wrong parts. Told me I had to... Read more

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  • Aug 11
  • Repairs
  • Dishwasher Repair
  • 96
  • REVIEW RATING 5/5

I have a 1 1/2 year Samsung washing machine. Just after the one year manufacturers warranty expired it broke down with a ND code, machine did not drain. I called Warrantech on 2/26/14 and they did not send anyone out until 3/7/14 it was a small wire that broke. Then it broke again with the same code ND on 3/21/14 and Warrantech did not get anyone out until 4/1/14 and again the same wire... Read more

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