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    • Supervisors not available 4
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I had an extended warranty on a Panasonic TV. They would not honor it even though they sent a rep out to look at the tv and he said that it should be replaced. not repaired. This horrible evil company Warrantech hopefully will get sued or burn to the ground via their bad karma. not a threat. just bad things happen to bad people. I can totally afford to buy a new tv. It will not be another Panasonic as they should have replaced it and i will never get another extended warranty for anything. As you usually get screwed by big corporate... Read more

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Fridge has been broken for 6 weeks now. Two techs who weren't authorized to do the repair have stood and looked at it. Waiting now for another tech to do the same thing. Have to wait until "someone" at warrantech decides the fridge needs to be replaced. Good thing I don't have a pace maker warranted through this joke of a company. I don't think I could waste 6 weeks for that. No one there cares one iota. It's not their fridge after all. I bet their beer is still cold. Next step is to start fighting with Best Buy for a full refund. ... Read more

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Purchased a 5 yr. Premium Service Plan on a 50" Samsung Smart TV in 2013. The remote in was damaged and the Warrantech customer service rep said it was not covered because it was considered "abuse". I was advised to read the terms and conditions that are not in the PSP brochure but on the internet in fine print. Went to the store where I purchased the TV and got the "nothing I can do" response. So, HHGREGG is losing my business, friends, family, anyone reading social media over a TV remote. Great business decision. BTW-asked for a... Read more

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I purchased an extended warranty for a TV through this company and they have been giving me the runaround for the last month or so. They assigned my repair to, what I believe is the most unprofessional company in Vegas. If you check out their reviews on Yelp everyone complains about the same type of incompetent services. The so called tech came to the house totally unprepared and did nothing. He didn't even know how to work the remote control. Said would be back the next day and never showed. Sometime, and many attempts later, they rescheduled... Read more

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I purchased a dishwasher from Abe's of Maine with a Warrantech warranty. This unit had 4 failures within a 12 month period. That engaged the No Lemon Clause in the warranty. That clause unambiguously states the the dishwasher qualified for a Lemon Clause replacement. That clause states "Your Product will be replaced with a comparable product of equal or similar features and functionality. The cost of the replacement shall not exceed the original purchase price of Your Product and may be less due to technological advances." They have refused to... Read more

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I purchased an ASUS Tablet for $170.57 and SmartGuard 13 Month Tablet Accident Protection Plan by Warrantech for $21.96 from Amazon on 3/29/15 for my son’s birthday. Early September the tablet was accidentally stepped which cracked the screen and the unit would no longer turn on. On 9/15/15 I placed a claim with Warrantech for the cracked the screen. They sent a shipping label and Lifetime Service Center received the unit for repair on 10/15/15. Approximately 2-3 weeks later I received the tablet back after several delivery attempts... Read more

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Today 1/19/2016, the Warrantech Corporation called and came to finally fix my Bravo XL. They did a complete change of internal machine that included the drum and all the parts that holds the drum to the machine. They very knowledgeable, but i had to wait for all the parts that long. Whirlpool is not exactly what I thought it was. The companies know If you do not purchase the service agreement with the company that makes the appliance they are not responsible for it. Read more

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We purchased washer/dryer and other appliances from Appliance Smart, we bought 5 year warranty. We are a family of 5, my dryer went out last Friday, we called them Friday the person we spoke with said the part for dryer was ordered and they would call us to set up time to come out and fix it. They said 2-7 days. So I've been hang drying in the house, and using space heater which is not fun. Called them today, my husband asked when we're they coming out to fix this. Getting runaround now they are saying never ordered the part, because they are... Read more

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I visited h.h. Gregg during the holiday because of their sales and marketing. I was told by my elderly family in Ohio that the h.h. Gregg stores were high quality and based on this information I was very excited to hear that Virginia would now have a h.h. Gregg near me. I went into the store located at Carl D. Silver Parkway in Fredericksburg, VA where I purchased a new range and refrigerator for my home. I called your corporate office on Dec 14th to request assistance with an issue with my refrigerator and stove that were purchased July 22,... Read more

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We called Warrantech on December 10 trying to get our washing machine repaired for which we had an extended warranty. They always say someone will call us back tomorrow. No one ever does. We are going back to HHGregg this afternoon--they are the jerks who sold us the extended warranty from the sacks of s--- at Warrantech. Never buy a warranty from this crappy, crappy company. Apparently the qualification for working for Warrantech is that you must be a liar. I will never ever buy a warranty from these creeps again. Read more

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